Privacy Policy

TECHBERRY COMPANY LIMITED (“the Company”) operates as a software product provider in Thailand, committed to upholding ethical business practices and adhering to relevant legal standards. Our commitment to integrity extends to all facets of our operations, including our public website, https://web.techberry.tech/.

Recognizing the significance of safeguarding your privacy and personal information, the Company has implemented comprehensive policies, regulations, and protocols governing our business operations. These measures are designed to provide stringent protection for your personal data, ensuring that any information entrusted to us is processed with utmost care and in full compliance with applicable laws. Rest assured, your data is handled with precision and confidentiality to meet your requirements and legal obligations. Your security and privacy are not just commitments; they are fundamental principles guiding every aspect of our business.

1. The purpose of this policy

This Privacy Policy describes how the Application (“we”, “us”, or “our”) collects, uses, and shares your information when you use our mobile application (“App”, “Application”). By using the App, you agree to the collection and use of information in accordance with this policy.

When you download, install, or use the Application, you entrust us with certain personal information. This Privacy Policy serves to transparently inform you about the types of information we collect, how we use it, and with whom we may share it. It’s important to understand that your privacy and the security of your data are our top priorities.

By continuing to use the App, you are consenting to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how your information is handled. If you do not agree with any part of this policy, please refrain from using the App or discontinue its use immediately.

2. Data that the Company collects, uses, and/or discloses

2.1 Personal data that you create, store, and/or submit while using the app. 
The following are examples of the data that the app may collect, including but not limited to:

  • Username & Password
    • Objective: Username and password are collected to enhance account security. This vital information serves to safeguard the Application, ensuring that only authorized users can access it. By employing username and password authentication, we mitigate the risk of unauthorized access, tampering, or misuse of sensitive data, thereby upholding the confidentiality and integrity of user information
  • Image
    • Objective: The app may collect images for specific purposes, such as enabling users to submit images as either required or optional inputs for various features or functionalities. For instance, users might be prompted to upload an image as part of a profile setup process to personalize their account. Additionally, images may be utilized within the app for identification purposes or to enhance user experience by providing visual context.
  • Name
    • Objective: Collecting your name and/or surname is essential for identifying users within the Application, providing a unique identifier for each user within the system to ensure meticulous management and allocation of user data and interactions. Additionally, names play a pivotal role in account management procedures, encompassing setup, verification, and recovery processes, thereby enhancing the precision and security of user accounts.
  • Email Address
    • Objective: Email address may be collected for the purpose of user authentication. Serving as a unique identifier, it ensures secure access to user account, enhancing overall security measures. Furthermore, your email facilitates communication regarding significant updates, account-related notifications, and password resets, ensuring that you stay informed and have seamless access to account services.
  • Telephone Number
    • Objective: Telephone numbers are often used as a means of authentication during the account creation process. Verifying a user’s mobile number helps ensure the legitimacy of the account and reduces the risk of fraudulent activity.

2.2 Indirect Personal Data
Indirect Personal Data refers to the information that you haven’t provided directly to us but that we can gather through your use of our products and/or services. Examples include;

  • Device information: Information regarding the user’s mobile device, such as the device model, Operating System version, device identifiers (such as Device ID), and network details (such as IP address, Wi-Fi network identifier).
  • Usage data: Details concerning how the user engages with the Application, such as the features they use, the frequency of usage, and the duration of sessions.
  • Location data: If the user grants permission, the app might gather location data via GPS or Wi-Fi.
  • Activity logs: Records of actions performed within the app, including timestamps, errors, and system events. This may provide insights into user behavior and preferences.
  • Analytical data: Aggregated information regarding app usage trends, user demographics, and engagement levels, employed for statistical analysis and enhancing app performance.

2.3 Sensitive Personal Data
Sensitive Data refers to personal information specifically categorized by PDPA law. The Company’s products and/or services typically do not collect any sensitive data. However, in the event that any products and/or services do collect such data, it will be explicitly stated in their additional privacy policies for your review and consideration.

3. Personal Data Protection

The Company has the discretion to share your Personal Data with other parties, subject to your consent or as permitted by law. These parties will handle the data in accordance with your consent or the provisions outlined in this Policy.

3.1 Personal Data Provided by You
The Company will restrict the use of Personal Data provided by you solely within the Company, its subsidiaries, contracted partners, subscribed Merchants, or their respective subsidiaries or contracted partners. Unless explicitly stated and consented to by you, or mandated by law, the Company will not disclose this data for other purposes.

3.2 Indirect Personal Data
Indirect Personal Data may be utilized within the Company, its subsidiaries, contracted partners, subscribed Merchants, or their respective subsidiaries or contracted partners. The Company may also share it with other parties in non-identifiable forms. Disclosure for purposes beyond this scope will only occur with your explicit consent or as required by law.

3.3 Usage Data
Usage Data may be employed within the Company, its subsidiaries, contracted partners, subscribed Merchants, or their respective subsidiaries or contracted partners. It may also be shared with other parties in non-identifiable formats. Any disclosure beyond these parameters will only be made with your explicit consent or as mandated by law.

4. Data Retention

The Company will retain your Personal Data for the duration of your customer relationship or affiliation with the Company, or for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. If you wish to delete your data, please use the in-app deletion feature. Alternatively, feel free to reach out to us for assistance at contact@techberry.co.th or +662-279-4928.

Upon the expiration of the necessary period, or when your data is no longer required, the Company may opt to erase, destroy, or anonymize your Personal Data.

5. Rights of the Data Subjects

The rights of data subjects under PDPA include the following:

5.1 Right to be informed
The personal data controller is obligated to inform the data subject, either before or at the time of collecting personal data, of specific details such as the purpose of collection, the duration of data retention, and the rights of the data subject.

5.2 Right to access
You have the right to access your Personal Data held by the Company, request the Company to provide you with a copy of such data, and inquire about the methods by which the Company obtained your Personal Data.

5.3 Right to erasure
If your data is no longer required for the intended purposes or is readily accessible elsewhere, you have the right to request the erasure or deletion of your personal information. Additionally, you can ask us to anonymize your data in compliance with applicable laws. The company will bear the responsibility for implementing available technology and covering associated costs.

5.4 Right to object
You have the right to object to the collection, use, and disclosure of your personal data. You may submit a request to the Data Privacy Officer at any time using the designated channel provided by law.

5.5 Right to data portability
The right to data portability enables individuals to acquire and reuse their personal data for personal use across various services. It permits the transfer, copying, or movement of data in a readily accessible format from one IT environment to another, ensuring secure and protected transmission. This right pertains exclusively to information furnished by the individual to us, and making such a request does not constitute a violation of laws.

5.6 Right to withdraw consent
The individual whose data is concerned holds the right to revoke their consent at any point for the purposes they initially consented to regarding the collection, usage, and disclosure of their personal information.

6. Children’s Privacy

The Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion of the information.

7. Changes to this Policy

Our Privacy Policy is subject to periodic updates to align with changes in our practices or legal obligations. These updates will be communicated through our website, https://web.techberry.tech/terms-and-conditions/, or other relevant channels. We advise you to revisit this policy regularly, particularly before sharing any personal information with us.

Should you find yourself in disagreement with the terms outlined in this announcement, we kindly request that you discontinue your usage. Continued use of the Application after the effective date of the revised Privacy Policy constitutes acceptance of the changes.

8. Contact Us

If you have any suggestions, inquiries, or wish to exercise your rights regarding the collection, usage, and/or disclosure of your Personal Data in accordance with this Policy, you are welcome to reach out to the Company and/or the Data Protection Officer through the provided channels:

  • Email: contact@techberry.co.th
  • Company address: 33 Soi Pradiphat 17 Pradiphat Rd., Phayathai, Bangkok 10400 Thailand
  • Telephone: +66 6 1013 2737-8
  • Fax: +66 2 279 4926


Effective Date: 1 January 2024
Last updated: 23 February 2024

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